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COMPUTER ANNUAL MAINTENANCE CONTRACTS

Our organization is engaged in undertaking Computer Annual Maintenance Contracts. These contracts are signed with renowned companies. We are the best Computer AMC Service  Provider, who are engaged in providing effective maintenance service. Our services are offered round the clock to solve any kind of problems related to computers. The salient features of our Annual Maintenance Contract are listed below:

 

Persistent Networks Pvt. Ltd. provides Generators, when not regularly monitored and maintained, which can spell big trouble. They will either stop working, at the most inopportune moment or pose a risk to your safety. And, rectifying it, thereon, will e both cumbersome and expensive which is why, it is best to opt Maintenance Contract (AMC), which is of two types:

Comprehensive AMC
Non-Comprehensive AMC

Comprehensive AMC

In a comprehensive AMC, the analysis of breakdowns/faults in the hardware and repairing/service is taken care of by the service provider. This includes spare parts replacement. Apart from this, preventive maintenance is also done, on a predetermined/agreed-to frequency.

Note: It excludes all physical mishandling or damages.

Non-Comprehensive AMC

This is similar to a Comprehensive AMC, but in this, the cost of spare parts replacement must be borne by the customer. This usually means the only service. Preventive maintenance comes under this and a consultant will advise on hardware bread down.

DESKTOP / LAPTOP / PRINTERS SUPPORT:

¤Preventive maintenance provided as per client requirement.

¤Problem diagnosis, support and problem rectification.

¤Diagnosing and resolving the problem according to the severity assigned to it.

Server OS / Management / Administration:

¤Installation of server OS patches/upgrades as & when available.

¤Managing user accounts such as creating, modifying, deleting users and groups.

¤Re-installing the OS or latest OS.

¤Backup of servers as defined in the AMC contracts.

¤The orderly server starts up and shut down of servers.

¤Periodic preventive checks performed on servers.

¤Resolving server breakdowns with the highest priority.

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